Annual mileage is often a primary rating factor for personal auto insurance policies. Getting it right at the point of sale can dramatically improve your profitability. That’s particularly true in California, where annual mileage is, by regulation, an important and mandatory rating factor. Whether your customer innocently understates annual mileage or fraudulently misrepresents it, your auto results suffer. Many insurers have implemented programs to address the problem at renewal. But why wait six to twelve months? In this session, you’ll learn how you can develop accurate annual mileage when quoting or at the point of sale.

Original Presentation Date: Monday, August 9, 2010
 

Target Audience: Personal lines executives, underwriters, actuaries, finance executives, and product managers

Mike West Director, Client Services Quality Planning, an ISO Company Mike West is director of client services at ISO’s sister company Quality Planning, which supplies tools and services to help auto insurers identify rating errors, recover lost premium, and minimize future losses. He works with the company’s sales executives to secure new clients and to assure effective implementation of every project. Mr. West has 18 years of experience in sales and management positions at companies that provide information services to the property/casualty insurance market.   Caitlin Burrows Manager, Client Services Quality Planning, an ISO Company Caitlin Burrows is the client services manager at Quality Planning. She is responsible for customization of client programs, monitoring, and reporting on results. She also coordinates key marketing initiatives. Before joining Quality Planning in 2009, Ms. Burrows worked in commodity strategy at Bank of America.