Monday Web Seminar Series

Live Chat Archive

Here is the link to the ISO Policy Statement On Discussion at Meetings, which was made available to participants: www.iso.com/statement.
 
 
Improving Data Collection and Processing for Loss Control and Underwriting
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Improving Data Collection and Processing for Loss Control and Underwriting Property/casualty insurers invest significant resources in gathering on-site information for loss control and underwriting. Inspectors collect detailed data about building construction, occupancy hazards, dangerous conditions, fire-suppression capabilities, and more. In this seminar, you’ll learn how to mprove the way you collect and process that data. You’ll also see how to make the most of your investments in loss control information through analytics on completed inspections.

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Data Quality at ISO: More Work Behind the Scenes
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You’ve run your quarterly statistical data through ISO’s edit package. You’ve submitted the data. ISO has accepted your submission and sent you an analysis showing few or no problems. Are you done? Maybe, maybe not. ISO still needs to make sure your data is usable for regulatory, ratemaking, and other purposes. Additional quality checks are usually necessary. Attend this session to understand the additional checks — and why they’re important to you. You’ll learn about distributional edits, volume fluctuations, premium/loss mismatches, claim-count problems, dump coding, and other issues. And you’ll find out how to avoid time-consuming and potentially costly quality problems.

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There’s a Lot More Premium Hiding in Your Auto Book
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Successfully market your auto insurance program to target clients. Professionally underwrite the risk. Rate the policy according to an actuarially sound rating plan. What could go wrong? Plenty — if you haven’t accounted for all the drivers, if the mileage is understated, or if the car is in use for business purposes. In this session, you’ll learn how a customized premium-recovery program from Quality Planning can apply data and analytics to your auto book to identify and combat premium leakage. You’ll also learn how meaningful such a program can be to your bottom line.

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Implications of Megacatastrophes for the Insurance Industry
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Modelers and other industry resources predict that insured losses from a Category 3 hurricane in a major population center could run from $100 to $300 billion and produce more than 10 million claims. Gary Kerney, assistant vice president, Property Claim Services at ISO, will be available to discuss the measures you can take to allocate your resources effectively and provide suitable customer service after a megacatastrophe. In this live chat, you’ll be able to ask Gary how insurers and risk managers recognize the extensive exposures they face in the Northeast, Florida, and California.

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Mobile-Equipment Theft Prevention and Recovery
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In this chat, David Shillingford, president of National Equipment Register, debunks the Ten Myths of Equipment Security. He discusses how the economic downturn has affected theft trends, what GPS has done, and why your customer may have bought stolen equipment without knowing it. You’ll also find out why your insured’s stolen machine is probably still in the United States, You'll learn about practical tips on getting law enforcement to work for you. 

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Advanced Analytics: The Promise and the Peril
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Advanced analytics has transformed the insurance marketplace. Now, as insurers look toward the next wave of innovation, there are several concerns on the minds of company leaders. How can you address those challenges? In this live chat, you’ll learn how the elements of analytics have converged to revolutionize the competitive landscape in personal auto insurance.

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Foreclosures and Property Insurance
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You can’t open a newspaper these days without seeing coverage of the foreclosure crisis and how it is affecting homeowners, banks, and other financial institutions. But what about insurers? When a property you insure starts to face foreclosure, your overall risk of loss increases. In this live chat, Jim Levendusky discussed these issues and helped uncover better ways to evaluate the chance of foreclosures in your book of business — and about positive action you can take to reduce your risk.

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Now and Later: Managing WC Regulatory Requirement Changes during System Implementation
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If you’re planning for a new workers comp claims system, you know that implementation will take many months. How are you going to handle changes in regulatory requirements during that period? To achieve compliance and avoid penalties, you may have to work on both the legacy system and the new one — and possibly do some exception processing. In this chat, Larry Gross, national account executive at ISO for wcPrism, addressed how to build a plan for managing your current reporting challenges (the now) while preparing for successful implementation of a new claims system (the later).

Bridging the Gap between Underwriting, Claims, and Policyholders
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When your company underwrites a property policy, you get an estimated replacement cost. But what if there’s a claim that doesn’t reflect the estimate? Insurers need to bridge the gap between underwriting and claims and involve policyholders more closely in the process. With today’s technology, you can link all applications to a single database and reduce the likelihood of unwelcome surprises.

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Industry Outlook
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Scott Stephenson, ISO’s executive vice president and chief operating officer, shares his perspective on where the insurance industry is heading for 2009 and beyond. Scott identified challenges he expects the industry to face and illustrated how insurers can compete in the face of those challenges.

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